Service Appointments Scheduler Job at Alderman Auto Group, Rutland, VT

d01kTmlzUGltc0l1SzRqa3ByMFV3TzRTNkE9PQ==
  • Alderman Auto Group
  • Rutland, VT

Job Description

The big picture mission of this role is to serve our customers in an accurate, profession and timely manner. Preparing the customer for their visit to our dealership is key to creating a flawless customer experience. This role is critical to our organization because as a service scheduler you are the first point of contact that lets the customer know their concerns and needs will be taken seriously and handled with the utmost importance. The scheduler is the one link in the chain that acts as the kickoff to the entire service experience. Responsibilities

  • Scheduling Service Appointments
  • Performing Outbound Calls To Schedule Service Appointments for Recalls, Special Order Parts, and Annual Reminders
  • Work on Base Salary Plus Commission
  • Some Customer Satisfaction Appointment Follow Up Calls
  • Communicate Directly with Parts Personnel, Service Advisors, and the Service Dispatcher.
Qualifications
  • Ability to stay calm and professional in stressful situations (with upset or rude customers).
  • Ability to multitask with accuracy.
  • Ability to fill down time with productive tasks.
  • Ability to work independently from a direct supervisor

Job Tags

Base plus commission, Full time,

Similar Jobs

Aveanna Healthcare

Aveanna Healthcare Private Duty Nurse LPN - Teenager Nights Job at Aveanna Healthcare

 ...Vision and Company-Paid Life Insurance- Paid Time Off Available- Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts we will work with your availability!- 24/7 Local support from operators and clinicians- Aveanna has a tablet in each... 

Blue Ridge Behavioral Healthcare

Continuous Quality Improvement Analyst Job at Blue Ridge Behavioral Healthcare

 ...on experience. The Continuous Quality Improvement Analyst has overall responsibility for ensuring that data entered into the Cerner Integrated Behavioral Health Record (EHR) meets compliance with service requirements and regulations promulgated by Licensure, HIPAA... 

Creative Home Academy and Preschool, LLC

Cook/Chef Job at Creative Home Academy and Preschool, LLC

 ...Creative Home Academy And Preschool, Llc in Memphis, TN is looking for one cook/chef to join our 12 person strong team. We are located on 1149 Semmes St. Our ideal candidate is attentive, ambitious, and reliable. Benefits We offer many great benefits, including free... 

AYANA Hospitality

Waiter/Waitress | Delonix Hotel Job at AYANA Hospitality

 ...AYANA Hospitality is seeking a dynamic and dedicated Waiter/Waitress to join the team at Delonix Hotel. In this role, you will be responsible for providing exceptional dining experiences to our guests by delivering excellent service and attention to detail. Responsibilities... 

NavitsPartners

Health Education Specialist - MDPHE Job at NavitsPartners

 ...Health Education Specialist This position addresses community health needs through education and investigation: Conduct thorough disease investigations in compliance with established protocols. Accurately document cases and share findings with the supervisory...