Job Description

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.

This vacancy may be used to fill additional positions within 90 days of the closing date.

This job is open to

• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is open only to current and former IMCOM DoD NAF Employees and current, eligible IMOCM DoD Appropriated Fund Employees.

Duties

Manages the operations, sustainment and maintenance of a full spectrum of Enterprise IT services for the organization. Applies advanced IT principles, concepts, methods, standards, and practices to plan and carry out difficult and complex assignments and- develop new methods, approaches, and procedures. Develops and interprets policies, procedures, and strategies governing the planning and delivery of IT services throughout the organization. Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Applies regulations, laws, and policies governing IT to the organization's business requirements. Develops performance management plans and performance measurement methods and tools. Applies methods for identifying and resolving IT workforce issues. Develops goals and objectives to support the organization's Information Technology Strategic Plan. Prepares the budget submission in support of the IT Capital Plan. Manages the Operations support budget. Leads development of an enterprise IT modernization plan. Using knowledge of the interrelationships of multiple IT disciplines, advises senior management and other senior IT professionals on solutions to a wide range of IT issues. Serves as a senior expert or consultant to top agency management officials. Responsible for developing and implementing information security and information assurance policies, principles, and practices. Supervises subordinate managers and assigned workforce.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a T3 (Secret) background investigation
• Satisfactory completion of employment verification (E-Verify) check
• One-year probationary period is required for a supervisory position
• A valid passport may be required for overseas travel
• Ability to lift a minimum of 40 pounds
• Per DoD Manual 8570.01-M, 12/19/05, the incumbent of this position must have or obtain a certification that meets the Information Technology Manager (IAM) Level I or II requirement within six months of assignment of these duties
• Waiver of the Information Assurance Certification six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive IA certification may result in removal from this position

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

MINIMUM QUALIFICATIONS:

1. Progressive experience in IT fields which provided the ability to manage IT operations across a large organization or enterprise in the areas of planning, acquisition, development, information assurance and security, and lifecycle management.

2. Knowledge of business and management principles involved in strategic planning, resource allocation, cost/benefit analysis, leadership technique, and coordination of people and resources.

3. Supervisory experience to include hiring, performance management, employee discipline, and dispute resolution.

OR

A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in the following disciplines: Computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management.

AND

In addition to the above, candidates must possess IT-related experience equivalent in scope and complexity to the next lower grade level to include:

1. Attention to detail - Experience developing and executing short and long-range IT plans based upon the organization's mission and goals.

2. Customer service - Demonstrated experience providing assistance to both internal and external sources in the areas of technical support, user needs, and system requirements. Experience assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.

3. Oral communication - Experience conducting formal presentations and/or briefings to audiences at varying levels of hierarchy and technical expertise.

4. Demonstrated problem-solving skills - Experience evaluating IT operations to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

HIGHLY QUALIFYING CRITERIA:

1. Graduate degree in technical discipline with applied experience in managing/Information Systems/Networking/Cyber Security.

2. Networking background and a strong understanding of Army Network environment which encompasses both CONUS and OCONUS

3. Knowledgeable in Cloud Computing migration and operations.

4. Understanding of Risk Management Framework (RMF) and Federal Information Security Modernization Act (FISMA) compliance.

5. A demonstrated knowledge in the application of security guides such as Security Technical Implementation Guides (STIGs) and automated benchmark tools such as Security Content Automation Protocol (SCAP) or equivalent.

6. Knowledge and understanding with scanning tools (i.e. Assures Compliance Assessment Solution (ACAS) and associated Security Suite (Nessus)).

7. Knowledge and understanding on the use of DISA Enterprise Mission Assurance Support Service (eMASS) workflow tool and knowledge on financial management practices and budget analysis.

8. Knowledge of and ability to apply governance disciplines to MWR business operations.

9. Deep technical understanding across operational disciplines, including virtualization, networking, storage, automation, cloud and databases.

10. Knowledge of Army Portfolio Management System (APMS).

Education

Education is not required for this position unless you are using education to meet the minimum qualifications. If you are using education to meet the minimum qualifications or highly qualifying criteria, you must upload transcripts.

Additionally, if you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

• A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
• The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, and other situations where telework serves a compelling Agency need.

• Benefits
  Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

• Benefits
  Review our benefits
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  The following documents must be submitted with your application:
  • Resume
  Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript
  Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
  The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  Electronically and search for announcement number NENAFCC2512687945. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
  If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
  Agency contact information
  Stephanie St Denis
  Email
  
  
  stephanie.stdenis.naf@army.mil
  Address
  CC-NAF-W6BD20 IMCOM FMWR HQ
  DO NOT MAIL
  Fort Sam Houston, TX 78234
  US
  Next steps
  Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents must be submitted with your application:

• Resume

Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

• Cover Letter
• DD-214/ Statement of Service
• Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
• Other Document not Listed
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.

The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information

Social Security Number (SSN)

Photos of yourself

Personal information, such as specifically mentioning your age, gender, race/national origin, etc

Encrypted and digitally signed documents

Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Electronically and search for announcement number NENAFCC2512687945. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).

If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

Agency contact information

Stephanie St Denis

Email


stephanie.stdenis.naf@army.mil

Address

CC-NAF-W6BD20 IMCOM FMWR HQ

DO NOT MAIL

Fort Sam Houston, TX 78234

US

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request

Job Tags

Permanent employment, Full time, Temporary work, Part time, Remote job, Overseas,

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