Computer Operator I Job at IGT, Charleston, WV

d001T2pNZmtuY1VwS29QbG9iUVV3K3dWN2c9PQ==
  • IGT
  • Charleston, WV

Job Description

Overview

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Responsibilities

24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor IGT's enterprise infrastructure and escalate issues as required.

  • Monitor daily operation of IGT computer systems and network.
  • Carry out all tasks on the daily checklist.
  • Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
  • Assist in the recovery activities necessary to restore normal operations.
  • Follow the correct escalation procedures within Incident Management.
  • Ability to navigate in Linux and perform basic commands
  • Experience with Office 365 including Teams
  • Take Helpdesk calls from retailers to troubleshoot issues and document accordingly

Qualifications

  • Previous experience in a related field is preferred.
  • Must be able to work 12-hour shifts, holidays, weekends, and night shifts.
  • Ability to follow checklists and procedures.
  • Exhibits professional and customer-appropriate communications (written and verbal).

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership

#LI-BK1

Job Tags

Holiday work, Local area, Shift work, Night shift, Weekend work,

Similar Jobs

Mercator Global Logistics llc

Class A Truck Driver Class A CDL OTR- 70 CPM Job Job at Mercator Global Logistics llc

Class A Truck Driver Class A CDL OTR- 70 CPM JobMercator Global Logistics is an established trucking company located just outside of Chicago, IL, now with a second location in FL. We currently have over 150 trucks and trailers and run all 48 states. We are rapidly growing... 

Ingram Barge Company

Barge Cleaner Job at Ingram Barge Company

 ...Job Description We are seeking a dedicated and detail-oriented Barge Cleaner to join our team. The ideal candidate will be responsible for maintaining the cleanliness and safety of our barges, ensuring they are in optimal condition for operations. This role requires... 

Brookhaven National Lab

Firefighter/Emt Job at Brookhaven National Lab

On-site firefighter, primarily working within the 5,000 acres, 300+ building Brookhaven National Laboratory site for the Laboratory Protection Division.Essential Duties and Responsibilities:Fire suppression, medical response, hazardous material response, technical... 

sunmi(S)

Service Operation Manager Job at sunmi(S)

1. Promotion of Service Policies, Processes, and Models: Responsible for promoting the company...  ...for the establishment and daily management of service centers, including invoice issuance...  ...management.3. Authorized Service Provider Development and Management: Responsible... 

BioPharma Consulting JAD Group

Supply Chain/Logistics, GDP Operational QA, Specialist/Sr. Specialist (Contract) Job at BioPharma Consulting JAD Group

 ...will manage the day-to-day Quality oversight of the Third Party Logistics providers and provide support for key stakeholders. The ideal...  .../knowledge in a GDP (Industry) environment, Distribution, Supply Chain and Logistics. This Position Reports to: Senior Quality Manager...