Computer Operator I Job at IGT, Charleston, WV

d001T2pNZmtuY1VwS29QbG9iUVV3K3dWN2c9PQ==
  • IGT
  • Charleston, WV

Job Description

Overview

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Responsibilities

24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor IGT's enterprise infrastructure and escalate issues as required.

  • Monitor daily operation of IGT computer systems and network.
  • Carry out all tasks on the daily checklist.
  • Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
  • Assist in the recovery activities necessary to restore normal operations.
  • Follow the correct escalation procedures within Incident Management.
  • Ability to navigate in Linux and perform basic commands
  • Experience with Office 365 including Teams
  • Take Helpdesk calls from retailers to troubleshoot issues and document accordingly

Qualifications

  • Previous experience in a related field is preferred.
  • Must be able to work 12-hour shifts, holidays, weekends, and night shifts.
  • Ability to follow checklists and procedures.
  • Exhibits professional and customer-appropriate communications (written and verbal).

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership

#LI-BK1

Job Tags

Holiday work, Local area, Shift work, Night shift, Weekend work,

Similar Jobs

BitGo

Director of Risk Management Job at BitGo

 ...digital asset custodian, and staking provider, in the world. For more information, visitwww.bitgo.com.We are looking for a Director of Risk Management to assist the Chief Risk Officer in managing and expanding the enterprise-wide risk management program and to provide... 

Quik Travel Staffing

Dialysis Travel RN - Registered Nurse Job at Quik Travel Staffing

 ...Dialysis Travel Registered Nurse / RN The Dialysis Travel Registered Nurse provides direct patient care for assigned patients and assists in care of other patients as needed. The Dialysis Travel Registered Nurse performs all technical aspects ofdialysis procedures... 

University of Kentucky

Assistant or Associate Professor in Earth & Environmental Sciences | University of Kentucky Job at University of Kentucky

 ...Department Name: 8E060:Earth and Environmental Sciences Job Summary: The Department of Earth & Environmental Science ( EES ) in the College of Arts and Sciences at the University of Kentucky in Lexington, KY seeks to fill a tenure-eligible faculty position at... 

University of California San Francisco

PROJECT POLICY ANALYST 2 | University of California San Francisco Job at University of California San Francisco

 ...The anticipated duration of this temporary assignment is approximately 4 months. Involves analytical studies on a variety of policies, projects, programs and issues in support of a function, research initiative, program and/or organizational unit, or in research of... 

American Income Life AO

Remote Entry Sales Closer Job at American Income Life AO

Company Overview: Were a dynamic company committed to providing exceptional client support services. Embracing the virtual work environment, we offer flexibility and opportunities for growth. Join us as a Remote Client Support Manager and become part of a team...