Charity Support Associate Job at Envision Executives, Irving, TX

eHM1T2lNUHNuOEFxSklQbm9yMFV4ZWNVN1E9PQ==
  • Envision Executives
  • Irving, TX

Job Description

We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public! 

The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support  Representatives  and Managers are genuinely excited to help customers. They’re outgoing, engaging, patient, empathetic, and passionately communicative.  The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.  This is a social role type someone who loves to talk to people!! 

CSR Responsibilities! 
  • Identify and assess donors’ needs to achieve satisfaction
  • Generate fundraising donations and leads 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines 
  • Take the extra mile to engage donors and educate on behalf of the charity!
CSR Skills We Love! 
  • Proven customer support experience or experience as a client service representative
  • Philanthropy experience, charity experience or any form of helping others!
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

 

Job Tags

Full time,

Similar Jobs

Hope Grows Corp

Remote Data Entry Specialist Job at Hope Grows Corp

Whether you are looking for regular, ongoing lawn/landscape services or help with a one-time project, Hope Grows is ready to keep your property looking beautiful. Our trained, uniformed professionals deliver first-class lawn/landscaping services to the north side of...

Ponca City Development Authority

Construction Workers & Framing Carpenters Job at Ponca City Development Authority

 ...Removing debris, garbage, and dangerous materials from sites. Assembling and breaking down barricades, temporary structures, and scaffolding. Assisting contractors, e.g. electricians and painters, as required. Assisting with transport and operation of heavy... 

Nestle

Category Leadership Manager - Ahold Delhaize Job at Nestle

 ...on nourishing our customers, but also about enriching you. This position is not eligible for Visa Sponsorship. The Category Leadership Manager role assists in developing and executing category strategy with Retailers Responsibilities: Provide Insights to drive... 

StudioPlus LLC

Interior Designer Job at StudioPlus LLC

 ...Interior Designer ( Sr. title indicates greater level of experience and expertise. An Interior Designer is a licensed interiors coordinator...  .... Supports business development activities through assistance with aids such as finish or mood boards, PowerPoint presentations... 

KSTLOGISTICS INC

Class A Truck Driver Job at KSTLOGISTICS INC

 ...We are looking for energetic and dedicated drivers who appreciate a family environment. Training offered for flatbed, step deck and over-dimension trailers Drivers are paid every Friday. Work offered year round Home Daily Detention pay Extra stop pay...