JOB PURPOSE:
The Case Manager/Intake Coordinator is a dual role position where 50% of the time is dedicated to the Intake role and 50% is dedicated to Case Management. This position will work with a multi-disciplinary team for case assignments, consultations, and care coordination. This position facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support, and all other essential community-based needs for clinic clients, will conduct phone and in-person referral screeners using an electronic health record system to initiate services for eligible clients. This position manages referral partnerships by continuous engagement post referral, ensuring the provision of quality care. Assists the clinical team in understanding resources and needs within the clinic community. May also provide direct client services using evidence-based targeted treatment as authorized by the Lead Clinician/Clinic Director.
ESSENTIAL JOB RESPONSIBILITIES:
ESSENTIAL QUALIFICATIONS:
EDUCATION: Masters Degree in Social Services or Counseling required. Active license in the state of Texas at provisional level e.g., LPC-Associate, LMFT-Associate, or LMSW strongly preferred. Maintain license and/or certifications as required by state regulations. Stay current in the field of mental health, counseling, social work, case management, and other related social services.
EXPERIENCE: Case management, intake, counseling experience preferred. 2+ years in a customer service focused environment. Experience working with military or veteran population is preferred. Knowledge of/experience working with local social service, public health, and VSO organizations and resources. Experience required in assessing immediate risk to self or others for the population served. Bilingual candidates are highly preferred.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.
LICENSES: Drivers License with clear record required.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends, and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
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